Terms of Service

Beta draft — November 6, 2026. These terms are short on purpose. We will update them as the service grows and tell you before changes take effect.

Who we are

Ebonex Science runs Ebonex Desktop and Ebonex Cloud (together, "Ebonex"). Questions about these terms go to support@ebonex.co.uk.

Ebonex is in beta

Ebonex is a beta service. Features may change, pause or stop, and it may have bugs or downtime. We do our best to keep your account and credit safe, but we cannot promise the service is error-free or always available.

Using Ebonex

Ebonex is a research assistant. AI answers can be wrong. Check results before you rely on them, publish them or use them for medical, legal or safety decisions.
You are responsible for the data you give Ebonex and for the jobs and actions you approve.
Do not use Ebonex to break the law, to harm people, to get around our limits, or to attack, overload or reverse-engineer the service.
We may suspend an account that breaks these terms or puts other users or the service at risk.

Accounts

Keep your sign-in secure. One person per account; labs use a plan with seats for shared access. You must be old enough to agree to these terms where you live.

AI providers

When you use a managed AI model, your prompt and the files you attach to it are sent to the AI provider that serves that model (for example OpenRouter, DeepSeek or Google) so it can answer. Those providers process the request under their own terms.

Plans, credit and payment

Plans and their limits are shown on the pricing page and in your account. Each paid job shows its estimate before it runs. Payments are processed by our payment provider (Kashier). Refunds follow our Refund Policy.

Your content

You keep ownership of your files, prompts and results. You give us only the rights we need to run the service for you.

Third-party tools

Some tools, such as HADDOCK3, have their own licenses. Ebonex tells you when a tool needs a license from you.

Liability

To the extent the law allows, Ebonex is provided "as is", and our total liability to you is limited to the amount you paid us in the three months before the claim.

Governing law

These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Egypt have jurisdiction over any dispute.